Last Updated: 06-11-2024

1. Processing Time

For any shipping-related questions, please contact us at support@axnis.in

Orders are typically processed within 1-2 business days, depending on the availability of the product and the supplier’s location and payment confirmation.

Orders placed over the weekend or on public holidays will be processed the next working business day.

You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Times

Shipping times vary depending on the supplier and your location. Below is an estimated shipping timeline:

Domestic Shipping: 5-10 business days

Please note that these are estimates, and actual delivery times may vary due to external factors or unforeseen delays

3. Shipping Costs

• Shipping costs are calculated at checkout and vary depending on the destination and the weight/size of the item. Some items may qualify for free shipping depending on promotions or minimum purchase requirements. Free shipping, if applicable, will be applied at checkout.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to update.

5. Delayed or Lost Orders

• While we do our best to ensure timely delivery, there may be delays due to high demand, weather conditions. If your order is significantly delayed or lost in transit, please contact us at support@axnis.in with your order details, and we will assist in resolving the issue

6. Address Changes

• Please ensure that your shipping address is correct at the time of purchase. Once your order has been shipped or processed, we cannot make changes to the shipping address.

7. Shipping Restrictions

• Please review our shipping options at checkout to ensure we can deliver to your location.

8. Incorrect or Incomplete Shipping Information

• If the provided shipping information is incorrect or incomplete, your order may be delayed or returned to us. In such cases, additional shipping fees may be applicable which will be paid by customer itself.

9. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Axnis ( Hancy Enterprises )
Email: support@axnis.in
Address: Hancy Enterprises, E-10/6096, Street no 5, Saryans Nagar, Noorwala Road, Ludhiana, Punjab, 141008